Symbolic collaboration between a human and a digital agent

Insight #4 · 28.08.2026 · By Matthias Caesar

The First Virtual Employee

Why most companies misunderstand agentic AI completely

Foto: Unsplash

When leaders talk about AI today, many still think of it as a tool.

A better search engine.

An intelligent chatbot.

An assistant.

That is too narrow.

Imagine you hired a new employee tomorrow.

She would have:

But she would need leadership.

Guidance.

Feedback.

Responsibility.

That is exactly where we are with agentic AI.

Most companies still treat AI like software.

In many areas, however, it is starting to behave more like a team member.

Not because it replaces people.

But because it takes over tasks that used to be done by people.

The real question is therefore not:

Which AI should we use?

It is:

Which tasks would we hand to a new employee?

That perspective changes everything.

Suddenly it is no longer about technology.

It is about collaboration.

The first virtual employee is not a tool project.

It is an organizational project.

Impulse question

Which task in your company would you delegate immediately if a new employee started tomorrow?